1) Policy Application

Nuwa Pierre respects the privacy rights of our customers and will only collect, use, and process personal data for legitimate business purposes. No personal data will be disclosed to unrelated entities or any third-party merchant unless required by law or with your consent. All email addresses in our mailing list are strictly kept confidential.

This Privacy Policy applies to personal data collected, stored, disclosed, and/or processed by Nuwa Pierre.

This Policy is based on the **Malaysia Personal Data Protection Act 2010 (“PDPA”)** and all associated regulations and guidelines as may from time to time be issued by the Personal Data Protection Commissioner of Malaysia.

Nuwa Pierre’s practices may be subject to different or more restrictive local laws in jurisdictions outside of Malaysia.

By visiting or using the Nuwa Pierre website, you agree to the terms of this Privacy Policy. Please review this Privacy Policy carefully before visiting, using our website, or providing us with any of your personal data. If you do not agree with this Privacy Policy, please leave the site immediately.

Information is collected from you when you use our site, subscribe to our newsletter, fill out any form, or via cookies. Data that Nuwa Pierre collects or stores may, subject to applicable law and the PDPA, be transferred to and used by us outside of Malaysia. It will be treated according to the privacy practices set forth in this Privacy Policy. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

We do not facilitate the merging of personally identifiable information with non-personally identifiable information previously collected from Display Advertising features that are based on the DoubleClick cookie unless we have your consent.

Please visit the Google Analytics opt-out browser add-on to opt-out of this data collection process.

2) Personal Data

2.1) General Purposes

When making enquiries on our site, personal data includes, among other things, your name, email addresses, telephone numbers, information used to provide products or services, information needed to administer replies and correspondence details, and any other type of information that you choose to provide to us or that we may collect about you through your transactions with Nuwa Pierre.

Generally, we collect, use, disclose, and process your personal data in accordance with the PDPA for purposes connected or relevant to our business, or to manage your relationship with us, such as:
● Assisting you with your requests, enquiries, and feedback;
● Processing your transactions with us, or to provide products and services to you;
● Administrative purposes, including finance, IT, and HR purposes, quality assurance, and staff training;
● Marketing purposes and events organised by us or conducted at our stores (subject to your consent where required);
● Compliance with laws and regulations, internal policies, and procedures, including audit, accounting, risk management, and record-keeping;
● Carrying out research and statistical analysis, including the development of new products and services or evaluation and improvement of our existing products and services;
● Enforcing legal obligations owed to us, or responding to complaints, litigation, or investigations concerning us;
● Archiving, storing, hosting, or backing up (whether for disaster recovery or otherwise) of your personal data in both physical and electronic media within Malaysia;
● Such purposes that may be informed to you at the time your personal data is collected; and/or
● Any other reasonable purposes related to the aforesaid, provided they comply with the PDPA.

Information collected under the website will be retained under the authority of Nuwa Pierre. In the event of a sale of any Nuwa Pierre asset, including customer information, buyers will be required to honour our Privacy Policy or provide you with notice and an option to limit the sharing of your information.

2.2) Other Disclosure

We may disclose your personal data when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours and others’ rights, property, or safety, subject to the PDPA. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

When disclosing personal data to third parties, we will (where appropriate and permissible under the PDPA) enter into contracts with these third parties to protect your personal data in a manner consistent with applicable laws and/or ensure that they only process your personal data in accordance with our instructions.

It is possible that this website:
● Uses Remarketing with Google Analytics to advertise online.
● Third-party vendors, including Google, show ads on sites across the Internet.
● We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to this website. Data from Google’s Interest-based advertising or third-party audience data (such as age, gender, and interests) with Google Analytics may be used to:
● Personalise your experience (your information helps us to better respond to your individual needs);
● Improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
● Send periodic emails (The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions, subject to your consent where required under the PDPA).

You may, however, visit our site anonymously, although this does not preclude any personal data that you willingly provide over our website, email, or call for the purposes stated in ‘General Purposes’.

2.3) Period of Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by our business and/or legal obligations, including audit, accounting, or reporting requirements, in accordance with the PDPA. The retention period depends on the nature of the data. For example, we will retain personal data for at least the duration of the limitation period for claims if the personal data may be required for legal proceedings. Some information may be retained longer if required by Malaysian law.

2.4) Non-Disclosure Agreement

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided these parties agree to keep this information confidential and comply with the PDPA.

3) Opt Out

If you do not want your personal data to be used or shared for marketing purposes, you may opt-out by contacting us from 9 am to 6 pm, Mondays to Fridays, or emailing us at [email protected].

Under the PDPA, you have the right to withdraw consent for the processing of your personal data. If you withdraw consent for a specific purpose (e.g., marketing), we may still contact you or use your information for other purposes where consent remains or as permitted under the PDPA and other applicable laws.

If we send direct mailers in the future and you do not wish to receive further information from Nuwa Pierre regarding launches, offers, promotions, or special events via email, you may unsubscribe by clicking the unsubscribe link in our mailers.

3.1) Contacting You

When we contact or send you information for the purposes described above, we may do so by post, email, SMS, telephone, or other means provided by you, subject to your consent where required by the PDPA. If you do not wish to receive communication from us or wish to restrict how we contact you, you may contact us to update your preferences or remove your data.

While precautions are taken to ensure that your personal data is protected against unauthorized or unintended access, we cannot be held responsible for unauthorized or unintended access beyond our control. We do not guarantee that our systems or applications are invulnerable to security breaches, nor do we warrant that your use of our systems is safe from viruses, worms, Trojan horses, or other vulnerabilities.

4) Usage of Cookies

When you visit our website, we may assign your computer one or more “cookies.” By accessing our website, you agree that we can place cookies on your device.

This website and third-party vendors, including Google, may use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions and interactions relate to visits to this website. This information will be used to enhance your shopping experience.

A cookie is a small text file that facilitates your access to our website, gathers statistical data, and personalizes your online experience. We use cookies to detect your web browser’s capabilities, track promotional advertisements, maintain login sessions, and generate usage statistics.

You can modify your browser settings to decline cookies or remove them by following your browser’s “help” file. However, disabling cookies may restrict access to some services or features on our website.

We may also use web beacons, pixel tags, or similar technologies to deliver cookies and track your usage of our website. This helps us measure the effectiveness of our online content and advertising campaigns. Third parties, such as Google Analytics, may use cookies to collect non-personal data about your activities on our website, subject to their own privacy policies.

5) Third Party Links

We may include or offer third-party products or services on our website. These third-party sites have separate privacy policies, and we are not responsible for their content or activities. We welcome feedback about these sites.

6) Usage of Site

Nuwa Pierre may feature pictures, articles, information, digital images, text, data, games, surveys, contests, promotions, advertising, logos, trademarks, and other forms of content we deem of interest to our customers or visitors. This Content can be viewed, transferred, shared, and stored by our customers and guests. However, ownership remains with www.nuwapierre.com.my, and downloading or storing this Content does not grant rights or ownership.

Content extracted from www.nuwapierre.com.my and published or shared on any platform must be credited. Nuwa Pierre reserves the right to pursue legal action against unauthorized usage of this Content.

7) Privacy Policy Amendments

Nuwa Pierre reserves the right to amend this Privacy Policy at any time. The Effective Date below indicates the last revision. We encourage you to review this page periodically. Your continued use of our website after any change constitutes your consent to such changes, to the extent such consent is not otherwise provided.

**[Last updated: 13 May 2025]**
For more information, contact us at [email protected] or call us at +60178620018.