Nuwa Pierre (Malaysia) Sdn Bhd is committed to conducting business in a professional, ethical, and transparent manner. Our Anti-Corruption Policy strictly prohibits any form of corrupt practices, particularly kickback payments related to sales and purchases.
To uphold this commitment, we require all suppliers to sign an Anti-Corruption Declaration Form prior to the commencement of any business dealings. This ensures transparency and fairness across our supply chain, fostering trust with both our customers and suppliers. As a result, all parties can engage in business without concern of being short-changed.
Our raw materials include jade, diamond, sapphire, ruby, gold, silver, platinum as well as various precious and semi-precious stones. While most of our materials are sourced from international suppliers, we carefully select partners who demonstrate high standards in ethical conduct, environmental stewardship, and workplace practices.
Confidentiality of Customer and Employee Information
Nuwa Pierre (Malaysia) Sdn Bhd recognises the importance of safeguarding the personal data of our customers and employees. We have implemented necessary measures to ensure strict compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Pricing Transparency
We uphold a firm commitment to pricing transparency. All our products are clearly tagged with price labels, allowing customers to make informed decisions.
Nuwa Pierre (Malaysia) Sdn Bhd fully adheres to the Competition Act 2010 and does not engage in any form of price-fixing. Current gold prices are also accessible on our official website: https://nuwapierre.com.my/
Compliance with Regulatory Requirements
Nuwa Pierre (Malaysia) Sdn Bhd strictly complies with the Anti-Money Laundering, Anti-Terrorist Financing and Proceeds of Unlawful Activities Act 2001. We conduct thorough Know Your Client (KYC) procedures before engaging with potential customers. The Group does not transact with individuals or entities sanctioned by the United Nations or the Malaysian government.
Customers conducting transactions involving cash or precious stones/metals amounting to RM50,000 and above are required to complete a Customer Due Diligence (CDD) Form in accordance with Bank Negara Malaysia (BNM) guidelines.
To ensure continuous compliance: ● We provide regular training and updates for our employees. ● Our appointed Compliance Officer and internal audit function provide added assurance and monitoring.
In addition, we comply with the following regulatory frameworks: ● Employment Act 1955 (Amendment 2022) ● Workers’ Minimum Standards of Housing and Amenities Act 1990 (Act 446)
